Instead of building a custom CRM from scratch over 6 to 12 months, start with a production-proven foundation. We customize it with your branding, integrate it with your existing tools, and adapt it to your workflows—all within 4 to 8 weeks.
Ideal screenshot: opportunities by stage, owner, estimated amount, and next action.
Many teams end up bypassing fields, following up outside the tool, and with incomplete reporting. Monark CRM keeps the fundamentals while leaving room for stages, roles, and indicators specific to your activity.
Too broad, too expensive, never in your image
Salesforce, HubSpot, Zoho... They are designed for everyone, therefore for no one in particular. You pay lifetime per-user licenses for modules you don't use — and the ones you really need don't exist.
6 to 12 months before the first useful line
Starting from scratch means redoing what everyone has already done: authentication, role management, dashboards, pipelines, calendars... Even before coding what is truly specific to your business, your budget is already absorbed.
Excel + WhatsApp + Post-its
The majority of sales teams still operate like this. Information gets lost, follow-ups fall through, the salesperson who leaves takes their database with them. No one is really driving the activity.
All these features are already developed, tested, and used in production. You don't have to code anything to access them, just configure them in your image and adapt them to your processes.
Real-time overview: volume of leads, conversion rates, ongoing studies, monthly sales. Filters by period and by sales rep.
Capture, qualification, scoring, automatic assignment. Visual pipeline from first contact to client conversion.
Complete client file: status, history, payments, signed contracts, attached documents and media. The whole folder in one place.
Tracking of lost prospects with reasons. Allows intelligent follow-ups and identifies leaks in the pipeline.
Scheduling field appointments, technical visits, prospect follow-ups. Shared view by team, possible synchronization with Google Calendar and Outlook.
Complete catalog with commercial terms management (Conditions Manager). Pricing, variations, pricing rules by client or by volume.
3-column Kanban: To do / In progress / Done. Assignment, priorities, comments, attachments. Visible by team leader.
Real-time stock status: in stock / out of stock. Automatic generation of supplier orders. Threshold alerts.
Fine-grained rights management by role. Each user has their file, history, goals, and personal statistics.
Hierarchical organization. Consolidated views by team, performance tracking, internal rankings.
Login, registration, forgot password, email verification, secure session management. GDPR-ready out of the box.
Technical studies, amortization calculation, site visits, installation monitoring, quote signing, administrative declarations.
Construction site management, team planning, material purchase tracking, progress billing, geo‑tagged site photos.
Property pipeline / buyers / sellers, visits, mandates, electronic signatures, financing file tracking.
Verified professional marketplace, real-time requests, geolocation, integrated payment, post‑intervention rating.
Candidate tracking, educational pathway, attendance, tuition payments, parent/student communication.
Vehicle stock management, financing requests, workshop planning, after‑sales service tracking, client loyalty.
Opportunity management, project tracking, invoicing, reporting and client support.
Unlike a generic CRM that you have to force to look like your business, Monark CRM is built directly for the sales cycles of service companies.
The core platform is already built and proven in real-world conditions. You don't have to wait for authentication or a dashboard to be developed. We focus on what is unique to your business.
Your solution can be up and running in just a few weeks. You only need the time to validate your concept, not the timeline of a traditional IT project.
Work directly with a team based in Marrakech that is easy to reach, understands your business, and speaks your language. Not a distant tier-3 support center.
The product has its own roadmap and evolves continuously. As your business grows, your solution grows with it.
A CRM doesn't live alone. We plug it into your existing ecosystem and enrich it with the AI tools that truly make a difference.
360° CRM, pipeline management, lead tracking, sales cycle management, reporting, and dashboards — fully customizable.
View appointments, tasks, and events in a unified calendar.
Quickly import prospects from files or external data sources.
Create a new lead and capture all the essential contact information.
Update your password and manage your account security.
Securely access your CRM through a simple login interface.
Plan, assign, and monitor your team's tasks in real time.
Track and manage tasks associated with every sales opportunity.
FAQ
The package depends on the scope of the adaptation. As a rough guide, a typical project starts around €10,000 and can go up to €25,000 depending on the number of integrations and custom modules. No lifetime licenses, no hidden surprises.
4 to 8 weeks on average, starting from the signed quote. Simple projects (configuration + branding without custom development) can go live in as little as 3 weeks.
The core platform remains the property of MONARK IT — that's what allows us to maintain it and share improvements across clients. The custom developments we build specifically for you can be fully yours — this is negotiated during phase 1.
Your choice: on our servers (EU or Morocco), on your own infrastructure, or on a cloud provider you specify (AWS, OVH, Scaleway). You keep full data sovereignty.
Monthly maintenance and evolution contract. Dedicated hotline. Quarterly reviews. A collaborative roadmap with other clients so relevant developments can be shared and costs mutualized.
Yes — it's included in phase 4. Role-based sessions (sales reps, managers, admins), user documentation, and tutorial videos available on demand.
The AI layer is optional and can be activated module by module. We recommend rolling it out progressively, starting with high-ROI use cases (lead qualification, call summaries).
A 30-minute call to scope your needs, no commitment. If we're aligned, we kick off the Discovery phase. If we're not, we'll point you to the right solution — even if it's not ours.
Be among the first to discover Monark CRM. Join the waitlist and get notified at launch.
